(4.0 / 5)3+ Ratings

Wanelo Reviews

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Overall Rating

4.0
3 Reviews
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About Wanelo

Wanelo is an online store and social media shopping site that facilitates the discovery and sale of new products. It operates as a "digital mall" with more than 550,000 stores, including big brands, independent sellers, and boutiques. There are more than 30 million products listed on the company's website.

The name "Wanelo" is a combination of the words "want", "need" and "love". It was founded in 2012 by Deena Varshavskaya out of a frustration with limited shopping in traditional malls. Wanelo is an online marketplace where small vendors, independent boutiques, and national chains can all receive an equal amount of exposure.

Users can create an account on the site by signing up via email or connecting via Facebook. The site does not feature any advertisements and is primarily monetized through affiliate marketing. Users can share and search for items, which they purchase through the retailer's website. They can also “Save” items others have posted on Wanelo into their own wish lists. Users can also search for products via hashtags, like many other social networks.

The site's layout, which allows users to save and share images of items, has been compared to Pinterest. Retailers whose products are posted on the website are able to create store pages, which they can organize and manage. Some retailers, including Abercrombie & Fitch added cross-functionality with Wanelo to their own online storefronts.

As of August 2014, Wanelo had 11 million registered users, up from one million in November 2012. As of 2014, 90% of Wanelo's members were women and 60% were under the age of 24. Along with its website, Wanelo has mobile apps for iOS and Android operating systems. 85% of Wanelo's traffic is from mobile devices.

Wanelo Pros & Cons

Pros of Wanelo:

  • User-Friendly Interface: Customers find the app easy to use and navigate.
  • Wide Selection: Wanelo offers a wide range of products from hundreds of stores, including unique and quirky items.
  • Organized Categories: The app allows users to categorize and plan purchases based on their interests.
  • Price Transparency: It shows the price of items and directs users to the buying webpage directly.
  • Inspiration Tool: Users find it great for getting inspired by various products and styles.

Cons of Wanelo:

  • Customer Service Issues: Many users have reported poor customer service, with complaints about unresponsive support and unresolved issues.
  • Shipping Delays: There have been frequent complaints about delayed shipments and inconsistent sizing, especially for international orders.
  • Addictive Nature: Some users find the app highly addictive, which can lead to financially unstable shopping habits.
  • Quality Control Issues: Some items can be expensive or plain useless, and there have been instances of products not being available despite being listed.
  • Regulatory Concerns: There are concerns about the lack of regulation and monitoring on the platform.

Overall Rating: Wanelo has a mixed reputation, with some users finding it useful and fun, while others are dissatisfied with the customer service and shipping issues. The overall rating from Sitejabber is 1.8 stars out of 5, indicating general dissatisfaction.

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Wanelo Customer Reviews (3)

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Pedro Alves
Pedro Alves
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Jul 26, 2024
Lavinia Santos
Lavinia Santos
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Jul 25, 2024
Rodney Dunlap
Rodney Dunlap
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Jul 24, 2024

Wanelo Customer’s Q&A

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Wanelo Features and Benefits

Wanelo is an online store and social media shopping site that facilitates the discovery and sale of new products. It operates as a "digital mall" with more than 550,000 stores, including big brands, independent sellers, and boutiques. There are more than 30 million products listed on the company's website.

Key features and benefits of Wanelo include:

  • Discovery and Sale of New Products: Wanelo operates as a digital mall, facilitating the discovery and sale of new products. It connects shoppers with thousands of independent sellers, making it a safer and more reliable alternative to other online shopping platforms.

  • Wish Lists: Like Pinterest, Wanelo allows users to create wish lists filled with the items they love. They can share their lists, follow other users, and keep track of their favorite stores on the Wanelo app. Every product on Wanelo is linked with an online store, making it easy for shoppers to locate and buy the items that they love.

  • Personalized Shopping Experience: Wanelo offers a personalized shopping experience. As customers begin to like and interact with more and more products, their daily recommendations will become more in-tune with their preferences.

  • Trending Products and Stories: Wanelo offers unique features like "Stories" and "Trending Products", providing users with a dynamic and engaging shopping experience.

  • Equal Exposure for All Stores: Wanelo is an online marketplace where small vendors, independent boutiques, and national chains can all receive an equal amount of exposure. This feature makes it possible for users to discover up-and-coming stores and trendy boutiques with a few simple clicks.

  • High User Engagement: Wanelo users spend an average of 50 minutes on the site daily, indicating high user engagement.

These features make Wanelo a popular choice for online shoppers looking for a wide variety of products and a personalized shopping experience.

Wanelo Pricing

Wanelo is an online store that facilitates the discovery and sale of new products. It operates as a "digital mall" with more than 550,000 stores, including big brands, independent sellers, and boutiques. There are more than 30 million products listed on the company's website.

The pricing on Wanelo varies as it connects shoppers with thousands of independent sellers. However, it's important to note that Wanelo does not charge businesses to post products on its site. Once a product is sold, the company charges a 15% commission, typically taken out of the order subtotal. Additionally, Wanelo adds a 2.9% processing fee to the total order cost.

Please note that the actual prices of the products depend on the individual sellers and can vary widely. It's recommended to check the pricing details on the product page before making a purchase.

Payment Method

To make a purchase on Wanelo, a valid payment method needs to be set up. This can be done through the Customer Portal. The steps are as follows:

  • Go to Settings
  • Select My Info
  • Click Add Payment Method
  • Select a payment method and provide your details on the next screen

Please note that Wanelo charges a 10% commission on the products sold. This is in addition to any fees paid to the affiliate network. The customer acquisition is done by Wanelo. For the most accurate and up-to-date information, please visit the official Wanelo website.

Wanelo FAQs

FAQ

Wanelo Alternatives

Here are some alternatives to Wanelo:

  1. Etsy
  2. eBay
  3. Amazon
  4. Luulla
  5. Polyvore
  6. Poshmark
  7. Fancy
  8. Storenvy
  9. Zulily
  10. Wish

These platforms offer similar services and could be good alternatives. It's recommended to visit each platform's official website for more accurate and detailed information. Please note that this information is based on the most recent data available and may have changed.

FAQ

How To Open A Wanelo Account?

To open an account on Wanelo, follow these steps:

  • Visit the Wanelo homepage.
  • Click on the 'Join' button.
  • A sign-up form will appear.
  • You can sign up using your Facebook account or via email.

Please note that this information is based on the most recent data available and may have changed. For the most accurate and up-to-date instructions, please visit the official Wanelo website.

FAQ

Wanelo Return Policy?

Based on the available information, Wanelo does not offer free returns & exchanges. This was last checked on June 7, 2019. It's recommended to check Wanelo's website for any updates to their return policy. Please note that customer reviews indicate some dissatisfaction with Wanelo's customer service, including issues related to returns. For more accurate and detailed information, it's best to visit Wanelo's official website.

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